1. After your initial appointment is booked you will receive an email confirmation for that appointment. An additional email will be sent inviting you to register on the client portal to complete your information (including insurance information) and intake forms. We ask that you submit your information and intake forms at least 48 hours prior to your initial appointment so we can verify all the necessary information including copay and deductible amounts.

2. 24 hours in advance you will receive an email reminder with the telehealth link you need to access your session. When it’s your appointment time, simply click the link, click that you are ready and your clinician will let you into the session (virtually).

Absolutely. Yes, our sessions are confidential. There are some ethical and legal limitations to that rule that we will discuss in our first session.

Yes. We are in-network with BCBS PPO and Aetna. We are out-of-network for all other providers. We work on a sliding scale based on income and individual needs.

Currently we do not offer in-person sessions, and only offer telehealth. We pride ourselves on being accessible to all.

This depends greatly on factors such as the issue, motivation, accountability, as well as many others. Our clinicians keep the length of therapy as an open conversation throughout the process, checking-in on how we’re doing with getting you to your goals.

We do not provide an on-call emergency answering service. On nights and weekends, you may leave a voicemail or send an email, but we may not respond until regular office hours. If you are experiencing an emergency, call 911 or go to the nearest emergency room.

No. We do not currently have a psychiatrist on staff, but we can refer you to one if we think it would benefit your mental health and progress.

You might notice on all of our paperwork we work under the name Boshardy Counseling & Consulting. That is our taxable business name. Our “assumed” or “doing business as” name is Ursa Counseling & Wellness.

If you are experiencing persistent sadness, it is often a signal from your nervous system that you need additional support. We recommend starting with a low-pressure consultation to understand your patterns and develop immediate grounding tools. You don’t have to wait for a “breaking point” to seek help; therapy is a proactive way to understand yourself better.

Stress is a natural part of life, but when it begins to manifest as racing thoughts, irritability, or poor sleep, it may be moving toward burnout. Therapy provides a dedicated space to process these feelings before they become overwhelming.

Starting the conversation can feel daunting. We suggest focusing on the “we” rather than “you”—emphasizing a desire for deeper connection rather than pointing out flaws. Couples therapy at Ursa is not about blame; it’s about rebuilding communication and trust in a supportive environment. Couples therapy is ideally about prevention and not crisis intervention. 

Stress is a natural part of life, but when it begins to manifest as racing thoughts, irritability, or poor sleep, it may be moving toward burnout. Therapy provides a dedicated space to process these feelings before they become overwhelming.

Once your session is booked, you will receive a registration link for our client portal. We ask that you complete intake forms 48 hours in advance so we can verify insurance. Ensure you have a private space and click the secure link sent 24 hours before your session.

Research and client feedback show that virtual therapy is a highly effective, and often more comfortable, option. It provides maximum privacy and fits seamlessly into busy schedules, which is particularly beneficial for young adults navigating career transitions in Ohio